FREQUENTLY ASKED QUESTIONS
Questions distributors ask about AI quoting
These are the questions owners, sales managers and counter staff ask before they trust software with their quotes: does it work with the software I already use, who sets the prices, can it go wrong, what happens when it is unsure, and what it costs. The answers below are plain, and where something is not promised, they say so.
If yours is not here, book a free consultation and ask it on the call.
Last updated
The short answers
- A person on your team reviews every quote before it is sent. There is no automatic sending.
- Prices come from your own catalogue data, and margins and discounts from your rules. The AI never invents either.
- Qotora is read-only on the software you already use. It never writes into it.
- It reads requests in any format: email, PDF, Excel, a photo of a handwritten list, a text message or a voice note.
- A typical request takes seconds to under a minute to prepare once your data is connected. Longer documents take longer.
- US$49 for the first month, then US$149 a month on the Counter plan. Setup is included, with a 7-day money-back guarantee from your first quote sent.
Read more by topic
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How a customer request becomes a reviewed quote, with a worked example.
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How Qotora sits in front of the software you already run, read-only.
- Quoting Software by Industry | Qotora AI
What requests look like in ten distribution trades.
- Pricing | Qotora AI Quoting Software for Distributors
Plans, what counts as a quote sent, and the guarantee.
Frequently asked questions
What is Qotora AI?
It is quoting software for distributors, wholesalers and trade counters. It reads a customer’s request in any format, finds each line in your own catalogue, applies your own price rules and prepares a quote that a person on your team reviews before it is sent.
Who is it for?
Independent distributors, wholesalers and trade counters that price customer lists all day: electrical, plumbing and HVAC, building materials, industrial and MRO, auto and truck parts, janitorial, packaging, foodservice, welding, safety and more. It is a poorer fit for quotes that are configured to order from option rules.
What formats can it read?
Email, PDF, Excel and CSV, a photo of a handwritten or printed list, plain text and voice notes. Someone on your team drops in what the customer sent, and a request can combine several of these.
Do I have to change how my customers send requests?
No. Customers keep sending whatever they send, in their own shorthand. Reading it is Qotora’s job.
Does it work with the software I already use?
Qotora works with whatever software you use, and you keep your tools. We connect it with read-only access, or import your catalogue, stock and prices. The free consultation is where we check how your system would connect.
Does it write into my software or create orders there?
No. Qotora never writes into the software you use and never posts orders. It prepares quotes in its own workspace, and your team enters any resulting order in your system.
Who sets the prices on the quote?
You do. Base prices and customer tiers come from your own catalogue data, and discounts, quantity breaks and margins come from the rules you define. Qotora applies them and never invents a price or a margin.
Does a quote ever go out without my approval?
No. Every quote is reviewed by a person on your team before it is sent, by email or by link.
How accurate is it?
We do not publish an accuracy percentage, because it depends on your catalogue and on how your customers write. What we can describe is how it behaves: each line shows the customer’s original wording beside the match and whether it is matched, to verify or not found, and a line it cannot match with confidence is flagged with a question instead of guessed. You can judge accuracy on your own requests in the first week, and if you stop within 7 days of your first quote sent, your subscription is refunded.
What happens when a line is ambiguous or not in my catalogue?
It is flagged. For an ambiguous line, Qotora asks the question that separates the candidates, such as which grade, length or voltage. A line with no match is marked as not found. Nothing is guessed to fill a gap.
What if an item is out of stock?
The line is flagged, and the quote is never blocked. Qotora can propose an equivalent from your catalogue, with the same family and compatible specifications, but never substitutes without your confirmation. On the Team and Network plans it can also draft a price request to your supplier for you to send.
Does it learn from corrections?
Yes. When your team fixes a line, the correction is remembered for the next request, so the same shorthand is matched correctly next time.
How long does it take to prepare a quote?
A typical request takes seconds to under a minute to prepare once your data is connected. Long PDFs and photos take longer. Times vary with the request, and your team’s review time is on top.
Who can see my margins and purchase prices?
You decide. The owner controls which users see margins and purchase prices, so a salesperson need not see them.
What does Qotora send to the AI model?
Only what a task needs. To read a request it sends the message itself. To choose a product it sends one request line and a short list of candidate products, with no prices, stock, costs or customer identity. Purchase prices and margins are never sent. Our privacy page has the full table.
Is my data used to train AI models?
No. Nothing sent to the model is used to train it; our privacy page sets out the terms our model providers are bound by. Each company’s data is isolated from every other company’s and encrypted in transit and at rest.
How does setup work, and how long does it take?
Our team does it. A technician connects Qotora to your software with a limited, read-only account and your written consent, or imports your catalogue, stock and prices, then reproduces your quote template and loads your price and packaging rules. It takes about a day of our technician’s time. Setup is included in the price.
Which languages does it support?
The workspace is available in English, French, Arabic, Spanish and Chinese. Requests, quotes and supplier messages can be in English, French, Arabic and Darija, in Latin or Arabic script. For any other language, ask on the consultation.
How many people can use it?
As many as you like. Users are unlimited on every plan, so the counter, the warehouse and the office can all have access. You pay by quotes sent, not by user.
What does it cost?
The Counter plan is US$49 for the first month, then US$149 a month, for up to 150 quotes sent per month. Team is US$349 a month (up to 500 quotes sent) and Network is US$799 a month (up to 2,000 quotes sent). Setup is included on every plan.
Is there a free trial?
There is no free tier. The consultation is free, and the first Counter month is US$49, with a 7-day money-back guarantee counted from your first quote sent. If you stop within those 7 days, your subscription is refunded in full.
Is there a contract?
No long commitment. Plans are monthly and you can cancel at any time. Yearly billing is optional and gives you two months free.
Does Qotora replace my stock, accounting or customer-management software?
No. It is a quoting layer that sits in front of the software you already run. It does not manage inventory, orders, invoices, accounting or customer relationships.
How do I get started?
Book a free consultation, or start directly for US$49 the first month. Either way our team confirms your data is compatible and arranges your setup, and you then use Qotora on your real customer requests.